It doesn't happen very often but occasionally you get a pupil who is difficult. Take the case of Amina...
I have been teaching Amina to drive for about 15 months and she is one of those pupils who thinks if she turns up for lessons she will learn to drive. I am sorry but it doesn't work that way. While you are in the lesson you need to put SOME effort in.
A simple example...we had spent at least three consecutive lessons looking at planning and the importance of seeing a hazard but ALSO of doing something about it. She would see a car coming through a gap in parked cars towards her where there is clearly only enough space for a single car but she wouldn't do anything so I would have to brake to a stop, ask her if she had seen it and then try and find out why she didn't react.
On the fourth lesson I left my car parked close to the one in front to see how much progress she had made in her planning. She duly put the car into 1st gear and tried to pull out. I braked and pointed to the car in front ..."Oh yeah..." was her response.
This is not uncommon behaviour in some girls where their family background or culture has never taught them to think or act for themselves and so it is a scenario I am completely accustomed to.
My problem with Amina was that she kept on cancelling lessons with excuses of either a bad back (which I know she has) or one of her kids being sick.
My policy is that if you really can't make a lesson I need at least 48 hours notice or I have to charge for the lesson and most of my pupils are as good as gold only using this occasionally. Amina, however, would cancel every 2 or 3 weeks with the excuse her back was bad.
I have had texts on Tuesday morning to say "I have to cancel lesson on Thursday cos my back hurts. I can do 12.30 Friday", I do wonder how she knows exactly how long her back will be sore for but of course I would never call a pupil a liar.
Anyway this went on for months until last November when I explained that when she cancelled at short notice I had to sit in my car for an hour because there wasn't time to get home and then to my next pupil. "But I gave you 48 hours notice..", which of course she had.
My response was to only let her have the first 9.15 slot on thursday and to confirm the night before or I would have a lie in. This worked well for a few months with her cancelling one in 3 and always trying to get back her lunchtime slot but me resisting.
But it was half term...and she has the kids home...and has to wait for her husband to get in to babysit... so I relented and let her have the 12.30 slot. SHE CANCELLED!! 48 hours notice!!
I admit to having been annoyed with her so I when she asked to be fitted in the following week at 12.30 (still school hols) I explained that I wouldn't be able to fit her in any more as she had cancelled 6 lessons in the last 13 weeks and I had taken on 2 new pupils who were committed to their lessons.
"You KNOW I have a bad back and you KNOW I have responsibilties I think you are being VERY unfair!" (not her exact words because she uses text speak and abbreviations all the time.
So I explained that I had spent 5 hours in last few months sitting in my car and not getting paid because it is not my policy to move pupils around if I can avoid it and the 48 hours notice is not supposed to be regular.
"But I gave you 48 HOURS!!!"
No appology, no understanding just aggression.
Her last text contained an expleteive and said she was going to find an instructor who wasn't as unfair as me!!
So why do I feel guilty? I am such a soft touch...